TrustRadius Insights
Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known …
Starting at $26 per month
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What is Sentry?
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
Recent Reviews
Reviewer Pros & Cons
Pricing
Team
$26
Cloud
per month
Business
$80
Cloud
per month
Developer
Free
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://sentry.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Fallout 4 3D Printed Sentry Bot Demo
YouTube
Doppia telecamera Car Sentry con Dvr, demo di guida
YouTube
NZXT Sentry 2 Touch Screen LCD Fan Controller demo
YouTube
24 Flavor System Product Demo by Sentry Equipment
YouTube
Application Monitoring 101: Getting Started with Sentry (1 of 6)
YouTube
TF2 Tactics: Demo-Sentry Kills
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Sentry?
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
Sentry Integrations
Sentry Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(52)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known as Raven is automatically loaded with each page load to effectively catch the majority of exceptions. In specific cases, manual error-tracking features are utilized to monitor undesired outcomes without triggering exceptions. By using Sentry's dashboard, users gain visibility into comprehensive error traces, including user information and the line of code where the error originated.
Sentry is widely embraced by R&D departments as a means to collect information on client-side problems and analyze them for enhancing the overall user experience. Serving as the primary application monitoring solution, Sentry effectively tracks and monitors bugs, regressions, core web vitals, long running queries, performance bottlenecks, and page speed. The engineering department proactively employs Sentry to detect exceptions and address potential issues in production or other environments before they become noticeable to customers. Furthermore, Sentry plays a crucial role in monitoring all production web systems to ensure that failure state is not lost upon reboot.
Proactive web application monitoring, production performance monitoring, crash reporting, and error logging are some of the key features offered by Sentry. Users can autonomously monitor web apps, sites, and back-end processes leveraging automated tools, scheduled scanning, comprehensive reporting, and an intuitive dashboard. Integration with Slack streamlines issue triage and incident management processes. Several critical bugs have been successfully identified by Sentry on production e-commerce sites, leading to improved page load times and a better customer experience.
Users also have the option of setting up self-hosted instances of Sentry to monitor multiple systems simultaneously and receive real-time alerts for unknown or uncaught exceptions. IT and Quality departments rely on Sentry for alerting, exception identification, and monitoring diverse instances across different organizations. Additionally, Sentry excels in continuously collecting statistics by accessing various transaction data through an agent installed in either production or test environments.
The primary use case of Sentry revolves around log and error monitoring, providing users with a comprehensive view of errors along with detailed information on their causes and the specific lines of code involved. In comparison to other platforms, Sentry is highly regarded for its exceptional error monitoring capabilities.
Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.
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Limited Integrations: Some users have suggested that Sentry should offer more integrations with other services, similar to what competitors like Rollbar do with Help Scout. This limitation may be a drawback for users who rely on multiple tools and want seamless integration between them.
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Complex User Interface: Several reviewers find the user interface of Sentry overwhelming and feel that it takes time to understand and navigate. This complexity can be a barrier for new users or those looking for a simpler experience.
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Steep Pricing: A number of users mention concerns about the pricing structure of Sentry, stating that it can get expensive, especially for certain applications. The pricing model is perceived as complex by some customers, which could deter potential users looking for more straightforward pricing options.
Users have made several recommendations for using Sentry based on their experiences:
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Sending as much data as possible to Sentry and utilizing custom events has been recommended by users. This allows for more comprehensive error tracking and helps in identifying and resolving issues efficiently.
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Users suggest integrating error tracking with perform and deploy workflows using Sentry. This enables seamless tracking and resolution of errors throughout the software development process, ensuring a more productive work environment.
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For server-side errors, some users recommend using more comprehensive solutions like New Relic APM alongside Sentry. While Sentry is considered sufficient for most use cases, scaling with a team may pose challenges that can be overcome by combining these tools.
Overall, users find Sentry to be easy to use and implement, with great functionality for bug tracking and error reporting in various programming languages. They also advise exploring the documentation to fully leverage its features and set up appropriate filters.
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
September 13, 2021
A Solid Application Monitoring Solution
Sentry is our primary application monitoring solution. We use Sentry to stay on top of bugs, regressions, core web vitals, long running queries, performance bottlenecks, page speed, etc. Sentry allows us to not only track and monitor issues but also troubleshoot them.
- Application Monitoring
- Performance Monitoring
- Page Speed and Core Web Vitals Monitoring
- Source Code Integration (Regression Monitoring)
- More useful stack track
- Better grouping of related issues instead of them coming in as separate issues
- More insight into each issue in terms of which ones actually impacted the user
- Application monitoring
- Performance monitoring
- Core web vitals monitoring
- Source code (repository) integration
- Jira integration
- Immediately notifies us about new or abnormal issues
- Provides stack trace to help us troubleshoot the issue
- Integrates with other development applications that we use
I think Sentry is far more user-friendly and has a better UI. Sentry is also a more affordable option.
Sentry is being used across all the cloud teams at our organization. It is helping us to monitor all of our production applications and get real time alerts when any issues arise. It integrates into Slack as well which helps us facilitate issue triage and incident management.
- Great user experience
- Real time alerting
- Wide range of supported SDK languages
- Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
- Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
- Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
- Alerting (Slack integration)
- Wide range of event types
- Good SDK documentation.
- Event Tagging
- It has allowed us to diagnose and fix production bugs much quicker than we were able to before. A lot of the time being proactive instead of reactive in regards to customer support requests.
- It has allowed us to be much more organized around issue triaging and incident reporting with the ability to have alerts sent right into Slack where our conversations are happening.
Sentry is being used by the engineering department and it addresses our issue with tracking exceptions that occur with our software. This gives us a proactive indication of a possible issue in production or other environments. By being proactive about detecting exceptions we have a chance to fix them before customers even notice.
- Great at giving us a proactive heads up when there may be a serious issue in production by notifying us when a certain exception happens many times.
- Excellent variety of supported platforms: .NET, Java, and many more.
- Tracks exceptions across multiple releases, so you can identify when an exception first started happening.
- Sentry rolls up exceptions that it feels are similar, but the logic to determine that similarity could be improved. It doesn't always merge exceptions that are similar.
- The UI could be improved around projects; it would be nice to be able to group them by an environment.
- Support for .NET could be improved, it required us to roll our own library to log to Sentry.
- We were able to get ahead of customer issues proactively by finding out there were problems early on.
- We were able to track down exceptions when in development they were introduced due to tracking version numbers of releases.
- We were able to add accounts for all our relevant team members and have them collaborate on discussions of given exceptions.
Sentry is better suited for tracking and aggregating exceptions over New Relic. New Relic does report on exceptions that occur, but Sentry is better at rolling up similar exceptions and filtering out the noise. Sentry also does a great job at identifying when an exception first started occurring and sorting by recent/most frequent exceptions.
April 16, 2018
Sentry Review!
We use Sentry for monitoring all production web systems. Sentry solves a really important problem for us: in production, we'd like our services to automatically recover if (when) they go down, have errors, or throw exceptions. That's a problem from an error reporting perspective because we then lose failure state on reboot. Sentry helps us bridge this by logging and reporting production errors, so we can actively work to fix them, but don't have to worry about systems staying down while we work to triage.
- Sentry doesn't just provide a list of errors and exceptions, but instead gives us a full stack trace to work from
- Internally, Sentry handles a lot of code versioning checks so we can see where errors originated from, and if deployed fixes are in fact working
- Sentry interfaces with existing reporting tools so we can respond to production exceptions in minutes, instead of when we find out about them in viewing logs
- Very much a one-off tool; Sentry would be a lot nicer to use if it built out additional monitoring tools so we could run the entirely of our logging and reporting through their software
- Some of their documentation, particularly for the open source projects that drive error collection, can be lacking or inadequately communicated
- Sentry has gotten us ahead of tackling any production errors as they happen, as a result, it's far more unusual for a customer to find out about a problem before we do -- normally, we can triage and deploy a fix before they even notice
Sentry is really a tool to be used in combination with other things, like Pingdom and PagerDuty. For those applications, Sentry is a far more full-features offering that lets you see why errors happened, not just be alerted to their occurrence. We chose it over other error monitoring applications based on flexibility and ease of use.
December 15, 2017
Sentry.io = no more "could you check your browser console, please?"
We are using Sentry to help us capture, track, and mitigate issues with our website users. We have the client Javascript SDK (called Raven) loaded on each page load, and we're using the raven npm module on the server. Most of the exceptions get caught automatically, but we also use the manual error-tracking features in a few places where we want to track unwanted outcomes without throwing exceptions.
- Great web interface. Lots of data available in a really clean format, with filtering options and more.
- Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
- Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
- Very generous free tier – 10,000 events per month. We're nowhere near that yet.
- Rollbar has more integrations with other services such as Help Scout. Would be nice if Sentry had as many.
- Can't search for users by username, even though I'm supplying one with the client SDK. I have to find their database ID first.
- Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
- Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...
- Rollbar
There are quite a few players in this space, but Rollbar and Sentry seem to be the top two. I can't remember why I chose Sentry over Rollbar, but they seem pretty close in terms of features.